PC TroubleShooting
Assignments

Chapter # / Topic Read / Video Exercises Lab Projects Assessment
1. The Path of the PC Technician pp. 1–13 /
Session 1A (Technician Professional)
  Customer Service Skills  
2. Operational Procedures

pp. 18-32 /
Session 1B (Successful Communication)

Key Term Quiz 2-10 All
Multiple Choice Quiz 1-15 All
Essay Quiz

  Chapter 2 Test
3. The Visible PC pp. 38-56 /
Session 1C
(The Visible PC)
Session 1D
(Inside the Unit)

Key Term Quiz 2-10 All
Multiple Choice Quiz 1-15 All
Essay Quiz 1 and 4 or 5

PC Quote (Excel project)

Assemble/Disassemble Computer

Chapter 3 Test
4. Understanding Windows

pp. 62-117 /
Session 1E
(Visible Windows),
Session 1F
(64-Bit Windows),
Session 2A Windows, Session 2B HotKeys, Session 2C Critical System Files

Key Term Quiz 1-10 All
Multiple Choice Quiz 1-6,10-15, Essay Quiz 1-3

Instructions for creating an MMC

So You Want To Be A Hacker

Chapter 4 Test
5. Microprocessors

pp. 124-169

Session 2E Processors, Session 2F Machine Language, Session 2G Pipelines, Session 3A Clock Multiplier, Session 3B CPUs,
Session 3C
Installing CPUs

Key Term Quiz 1,2,4-8 All,
Multiple Choice Quiz 1,2,4-8,11-13, Essay Quiz 1 or 5, and 2, 4.

$1.98 CPU -- in this lab you will learn how the CPU processes short programs moving the code from RAM into the different registers.

CPU Internet Research Project / Processor Identification Utiltiy (cpu-z.zip and pidenu19.msi)

Chapter 5 Test
6. RAM

pp. 176-197

Session 3D RAM

Key Term Quiz 1-10 All
Multiple Choice Quiz 1-15
Essay Quiz 1,2,3, and 4

MemTest86+ Utility & Trouble Shooting Memory Lab

Buying Memory Lab

Chapter 6 Test
7. BIOS and CMOS

pp. 204–228

Session 3E
CMOS/BIOS

Key Term Quiz 1-10 All
Multiple Choice Quiz 1-15
Essay Quiz 1,2, and 4
BIOS/CMOS Lab -- in this lab you will learn about the functions of the CMOS, BIOS, and POST.
Chapter 7 Test
8. Expansion Bus

pp. 236-260

Section 3F Expansion Bus

Key Term Quiz 1-10 All
Multiple Choice Quiz 1,3-14
Essay Quiz 1,2,3

Expansion Bus Lab

 

Chapter 8 Test
9. Motherboards

pp. 266–287

Section 4A Motherboards and Cases

Key Terms Quiz 1-10 All, Multiple Choice 1-15 All, Essay Quiz 1 or 2, 3, 4

Draw a detailed Motherboard Map and include:

1) at least 20 items. Make sure they are drawn as carefully as possible and label each item. Labeling two jumpers will still count as one item.

2) On your map show a back view of the board where devices connect to it.

Motherboard Lab - in this lab you will learn about the different components that make up the motherboard and be able to identify the different form factors.

Chapter 9 Test
10. Power Supplies

pp. 294–320

Section 4B Powering The PC

Key Terms Quiz 1-9 All, Multiple Choice 1-13 All,
Essay Quiz 1 or 3 and 4

In the Power Supply Lab (drive P:)you will learn to use a Volt Ohm Meter - measure the voltages coming out of the P1 connector, molex, and mini connector. You will also use a Power Supply Calculator site such as http://educations.newegg.com/tool/psucalc/index.html and calculate the # of watts needed for a workstation power supply.

 

Chapter 10 Test
11. Hard Drive Technologies

pp. 324–358

Section 4C The Physical Hard Drive,
Section 4D Understanding ATA,
Section 5A SCSI,
Section 5B RAID

Key Terms Quiz 1-10 All, Multiple Choice 1-15 All, Essay Quiz 1,2, 4 or 5

 

Download, install and view technical data about the drive you are using via the manufacturer's website (for example if you have Western Digital hard drive go to http://www.wdc.com/support or for a Seagate hard drive http://www.seagate.com/www/en-us/support/ and download their diagonistics tool)

Lab (PATA Slave/Master -- Adding a second EIDE Hard Drive, connecting SATA)

 

Chapter 11 Test
12. Implementing Hard Drives

pp 366-415

Section 5C Partitioning, 5D Mount & Format, Section 5E Managing and Maintaing Drives

Key Terms Quiz 1-10 All, Multiple Choice 1-15 All,

Essay Quiz 1,2,3

Dynamic Drive Lab (Uses 2nd HD from last lab)

Create a Spinrite 6.0 floppy or CD ROM that boots. Run the maintenance mode to locate bad sectors.

Chapter 12 Test
13. Removable Media Drives

pp. 424–456

Section 5F Removable Media

 

Key Terms Quiz 1-10 All, Multiple Choice 1-4,6-15 All,

Essay Quiz 2,3 and 4 or 5

Writing a File to a CD in Windows

Burn ISO File Lab (Roxio)

(Extra Credit) Install an Ylms OS to a flash drive and make it bootable.

Chapter 13 Test
14. Installing and Upgrading Windows

pp. 464-511
Video Session 6A (Installing and Configuring Windows)

Key Terms Quiz 1-10 All, Multiple Choice 1-15 All

Essay Quiz 1-3 All

Install Windows XP / Windows 7
Recovery Console XP Lab

 

Chapter 14 Test
15. Working with the Command-Line Interface pp. 518–550
Video Session 6C (Command Prompt)

Key Terms Quiz 1-10 All, Multiple Choice 1-15 All

Essay Quiz 2,3, and 4

DOS Lab on drive P:
DOS Batch Files Lab

Fdisk with Linux

Chapter 15 Test
16. Securing Windows Resources pp. 558-585
Video
Session 6D (Users and Groups), 6E (NTFS)

Key Terms Quiz 1-10 All, Multiple Choice 1-15 All

Essay Quiz 2 and 3

MMC Lab Chapter 16 Test
17. Maintaining and Troubleshooting Windows

pp. 592-641
Video
Session 6B (Trouble Shooting Windows)

Key Terms Quiz 1-10 All, Multiple Choice 1-15 All, Essay Questions 2,3, and 5. Trouble Shooting Contest Chapter 17 Test
18. Input/Output pp. 650-672

Key Terms Quiz 1-10 All, Multiple Choice 1-15 All

Essay Quiz 2,5, and write a short explaination about how touch screens work (internet research).

Install Skype and explore, calls, group chats, send file, and remote access. Chapter 18 Test
19. Video pp. 678-728
Video
Session 7B (Video), Session 7C (Managing and Maintaining Video)

Key Terms Quz 1-10 All, Multiple Choice 1-15 All,

Essay Quiz 1,2,4 and 5

Run Dxdiag and list the key information about your system and display adapter. Chapter 19 Test
20. Multimedia pp. 736-764 Key Terms Quiz 1-10 All, Multiple Choice 1-15 All   Chapter 20 Test
21. Portable Computing pp. 770–800 Key Terms Quiz 1-10 All, Multiple Choice 1-15 All   Chapter 21 Test
22. Printers and Scanners

pp. 808-837

Video Session 9F (Printers), Session 10A (Installing and Maintaining Printers)

Key Terms Quiz 1-10 All, Multiple Choice 1-15 All, Essay Questions 1,3,4, and 5   Chapter 22 Test
23. Local Area Networking pp. 846–887 Key Terms Quiz 1-10 All, Multiple Choice 1-15 All, Essay Questions 2,4,5

Network Commands

Wireless Network Projects

Lab Projects 21.2 (Other network devices)

Chapter 23 Test
24. Wireless Networking pp. 896-919 Key Terms Quiz 1-10 All, Multiple Choice 1-15 All, Essay Questions 2,4,5 Wireless Site Survey Chapter 24 Test
25. The Internet pp. 926-961 Key Terms Quiz 1-10 All, Multiple Choice 1-15 All TCP/IP Commands Chapter 25 Test
26. Securing Computers pp. 968-999 Key Terms Quiz 1-10 All, Multiple Choice 1-15 All

Ethics Check

Hacking and the Law

Chapter 26 Test
27. The Complete PC Tech pp.1006-1020 Key Terms Quiz 1-10 All, Multiple Choice 1-15 All

Customer Service Scenarios

Interview Practice

Safety Check

Safety First

Chapter 27 Test
2nd Semester Test    

A+ Practice Exam Questions Online

Semester Test